At UCSF, we are building an enterprise-wide solution to modernize and streamline our operations across all of UCSF.
Our new system will provide integrated solutions for Human Resources, Finance, Supply Chain Management, Research Grants Management, and a Student Information System.
At a fundamental level, Project One supports our expansive and diverse UCSF community as we align and work together to advance the future of work at UCSF.
Our future Oracle Cloud ERP system will be rolled out in multiple phases. Each phase will introduce new components of our future system aligned with one or more administrative areas:
The first phase of Project One will focus on delivering new Finance and Supply Chain solutions for UCSF Health as well as Human Resources solutions for the whole UCSF Enterprise (Campus and Health).
The second phase of Project One will focus on delivering new Finance, Supply Chain Management, and Research solutions for UCSF Campus.
The third phase of Project One will focus on delivering a new Student Information System for UCSF Campus.
Design
The Design Phase is a critical step in Project One, where UCSF teams collaborate to define how the new Oracle Cloud system with design sessions. Design sessions are structured workshops where UCSF stakeholders, such as subject matter experts (SMEs), process owners, and project team members reviewed current processes, identified improvements, and outlined system requirements for the new platform.
Between January and February 2025, there were 163 sessions conducted for Phase 1 between HCM, FIN, and SCM. These sessions help shape the system design by identifying key requirements and refining processes like the General Ledger structure, procurement workflows, and HR automation. The insights gathered will eventually lead into the Build Phase, known as Deliver, where the system will be developed and refined.
Build and Test
After Design is the Build & Test phase, where insights from UCSF representatives will shape UCSF’s new solution in Oracle Cloud. This phase involves an iterative process of developing, testing, and refining system features to align with UCSF’s business and administrative needs. Business requirements identified during Design will be transformed into working system features, tested for accuracy, and reviewed by experts for feedback before final implementation.
Post Go-Live Support
During the Post Go-Live Support phase, the project shifts focus to system utilization and supporting new business processes. This includes focusing on how we sustain, evolve, and optimize the system after completing hypercare activities.
